单项选择题
A. “It is a message that informs the technician of what hardware needs to be replaced.”
B. “A bluescreen message is just another name for an error.”
C. “It provides the technician with more information about the problem.”
D. “It is a complex message that is very difficult to explain to those who are not familiar with computers.”
单项选择题 A customer asks the technician for an explanation of the cause of a printer issue, after the issue is resolved. Which of the following would be the MOST appropriate response?()
单项选择题 A call logging process would be used by a technician in order to:()
单项选择题 IEEE 1394b has a maximum transfer rate of:()