单项选择题
In IPCCX, skills can be assigned to which of the following configuration objects?()
A.resources B.Skill Groups C.competence levels D.Resource Groups
多项选择题 WhichthreeIPCCXconfigurationstepsareonlyavailableintheIPCCExpressEnhancedorPremiumedition?()
单项选择题 WhatisthemaximumnumberofCSQsthatacallshouldbequeuedforwhenconfiguringIPCCExpress?()
单项选择题 WhenconfiguringIPCCExpressEnhanced,whatisthemaximumnumberofskillsthatanagentcanbeassociatedwith?()