单项选择题 A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?（）

单项选择题 A user is unsatisfied with the quality of the repair that another technician has completed on their PC. Which of the following should be done to help the user?（）

单项选择题 A user has forgotten their BIOS password on their computer. Which of the following would atechnician use to allow the user access to their PC?（）