单项选择题
A.Problem Management
B.Incident Management
C.Change Management
D.Systems Monitoring
多项选择题 WhichtwoofthefollowingactivitiesareincludedintheCiscoUnifiedCommunicationsstaffdevelopment（）
单项选择题 WhichphaseincludesconductingCiscoUnifiedCommunicationsnetworktrafficanalysisandcapacityplanninginordertoensurehighavailability（）
单项选择题 WhichstatementmostaccuratelydescribestheaccountplanningservicecomponentinthepreparephaseforCiscoUnifiedCommunications（）